Review and tracking:
75% of US shoppers read online product reviews as part of their purchase process. Reviews are the 2nd most-trusted source of information about a product, just behind references from friends and family. Get alerts of new reviews and customer feedback in one dashboard. Easily respond to customers and work to improve your brand reputation.
As a customer-driven organization, you need to know and respond to what your customers are saying about your products, right next to the Buy button.
- Track reviews across every marketplace and website where your product is sold
- Identify where you need more product reviews, so that you can point your best advocates to rate you there to increase sales with great consumer feedback
- Identify trends with consumer sentiment and catch product or customer satisfaction issues before they snowball