Review and tracking:

75% of US shoppers read online product reviews as part of their purchase process. Reviews are the 2nd most-trusted source of information about a product, just behind references from friends and family. Get alerts of new reviews and customer feedback in one dashboard. Easily respond to customers and work to improve your brand reputation.

 

As a customer-driven organization, you need to know and respond to what your customers are saying about your products, right next to the Buy button.

  • Track reviews across every marketplace and website where your product is sold
  • Identify where you need more product reviews, so that you can point your best advocates to rate you there to increase sales with great consumer feedback
  • Identify trends with consumer sentiment and catch product or customer satisfaction issues before they snowball

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